Support Plan Packages

Gold Package

Minimum 1 Visit a month of at least 2 hours duration, 2 hrs free phone support per month, 10% hardware cost reduction, Monthly System Maintenance, Updates and Security Checks, Network Design and Layout provided, Backup facility and test to ensure backups are correctly operating, Preferential service with guaranteed attendance and assessment within 24 hours.

50 Hours @ $110/hr inc GST
Total investment: $5,500 strictly paid in advance

Silver Package

Minimum 1 Visit a month duration as required, 1 hr free phone support per month, 5% hardware cost reduction, Monthly System Maintenance, Updates and Security Checks and (Network Design and Layout upon request) Prompt service and site attendance within 24 hours.

30 Hours @ $120/hr inc GST
Total Investment: $3,600 strictly paid in advance

Bronze Package

Bi-monthly visits, Phone support as required at $25 per 15 minutes System Maintenance and Updates and Security Checks

10 Hours @ $125/hr inc GST
Total Investment: $1,250 strictly paid in advance

PAYG Package

• Upgrades and Repairs $132/hr inc GST (minimum 1 hour - C.O.D) - Based on “We come to you”.
• Workshop Upgrades and Repairs $99/hr inc GST (minimum 1 hour - C.O.D) Based on “You come to us”
• Phone Support available at $33 per 15 minutes
• Service Call Fee $88.00 inc GST (Not billed to pre-paid clients or Scheduled Maintenance Visits)

Delivery Fee